Disabled access

Facilities at BT Murrayfield Stadium for disabled supporters include:

  • lift and ramped access to all disabled seating areas
  • conveniently placed separate adapted toilets including a newly installed Changing Places toilet
  • 124 dedicated disabled seats
  • disabled parking (match day and non-match days)
  • lift access and hearing loops in hospitality suites and office reception.

Independent review of BT Murrayfield facilities by the Good Access Guide

BT Murrayfield Stadium, the home of Scottish Rugby is situated in Edinburgh's west end. The facilities for wheelchair users have been thought out well, with 124 dedicated disabled seats and many well placed separate adapted toilets close to all reserved areas. All areas are well signed (marked for future development).

Ticketing

Ticket information can be provided in Braille, large print and colour schemes. 

If you have any special requirements you can contact the ticket centre by email at ticket.centre@sru.org.uk or on the phone using 0131 346 5160.

Parking

Parking on non-match days is available via gate B on Roseburn Street. There is a plan to add some disabled spaces on the access roads within the stadium around the ground.

Disabled parking is allocated to Scottish Rugby disabled pass holders on advance application only to the Ticket Office. There will be no access to the disabled car park to supporters without the required Scottish Rugby pass. Those with the Scottish Rugby Disabled Car Park Pass must also display their blue badge. Disabled parking is at the front of the car park, which is on the training pitches next to the stadium. A short wheel or walk across porta-path is required to the designated wheelchair access gate.

Access can, if required, be gained through any other gate around the ground that is attended by a steward. Parking attendants are on hand to assist and check that only disabled badge holders gain access to the disabled parking area.

Seating

All disabled seating is in the west stand. There are a number of trackside seats available for wheelchair users and their companions which are accessible via wide ramps.

There are also wheelchair accessible seats on the first tier of the west stand. These are accessible via three lifts: one is situated immediately opposite the designated wheelchair access gate in the west stand and the other two are situated in the center of the north and south stands. A limited number of wheelchairs are available for loan but must be booked in advance. At all BT Murrayfield events, there are stewards to direct and assist disabled guests and there is also a disabled liaison officer - himself a wheelchair user!

Toilets

Separate adapted toilets are placed very close to the reserved seating on the first tier of the west stand. The separate adapted toilets on the ground floor are within the west stand at the top of the wheelchair accessible ramps. A walk or wheel of around 50 metres is required depending on your seating position. All of these toilets have wheelchair access and arm pulls and future refurbishment of the facilities is planned.

The stadium has a newly installed Changing Places toilet on the ground floor of the West Stand, next to the existing disabled toilets. The facility, which includes a height-adjustable adult-sized changing bench and tracking hoist system, provides adequate space for a disabled person and up to two carers. The facility is available for use on match and non-match days (latter access managed the stadium’s gatehouse staff).

Hospitality and catering

All the conference and hospitality suites have excellent facilities. They include hearing loops, adapted toilets and are fully wheelchair accessible. Access to the suites is via the lifts previously mentioned, depending on the area of the stadium you are wishing to access. The main office reception also has a hearing loop.

Catering on match days is provided mainly by kiosks on the concourse around the west side of the stadium. There are also some corporate catering provisions in the car park behind the north stand. This is usually in a marquee and is across a gravel car park. Accessible matting can be installed. Vendors attend the disabled areas to take orders.

BT Murrayfield Stadium has recently undergone an accessibility audit. As a result a plan is in place to make further reasonable adjustments to accessibility in order to ensure compliance to the Disability Discrimination Act.

Copy courtesy of Good Access Guide.

 

Contact

For more  information about disabled access to BT Murrayfield Stadium, please email ticket.centre@sru.org.uk, call 0131 346 5000 or write to us at the address below:

BT Murrayfield Stadium
Scottish Rugby
BT Murrayfield
Edinburgh
Midlothian
EH12 5PJ